Email Content Control

MessageLabs Content Control scans and filters email content and attachments to identify confidential, malicious, inappropriate language, offensive jokes and other inappropriate content sent or received by employees.

Why use the MessageLabs Email Content Filtering Service?

The MessageLabs managed email content control service enables you to easily and quickly address the whole issue of confidential, malicious or inappropriate email content sent or received by your organisation. It requires no hardware or software purchases, no installation, ongoing upgrades or maintenance.

Content Control Features

• Multi-layered technologies designed to detect confidential or inappropriate text based email content
• Comprehensive, flexible and intuitive rule-building
• Scanning of all email components; header subject, body and, attachments
• Fully customizable word list thresholds
• Recognition of non-Western characters

• Dashboard, summary, plus detailed and scheduled reporting

Content Control Benefits

• Protects employees, aids enforcement of acceptable use policies and safeguards regulatory compliance
• Precise matching of the service to your particular needs, promoting business success
• Provides comprehensive protection across all email components, ensuring the appropriateness of all incoming and outgoing messages
• Enables configuration and amendment of rules to meet local needs and new circumstances
• Allows full email control, irrespective of geographical, cultural and linguistic factors
• Visibility, accountability, plus certainty in the service's effectiveness 

MessageLabs Email Content Control service harnesses multi-layered detection technologies which keep your email clean by identifying unacceptable textual content within all your email traffic. These technologies analyse email body, subject, header and attachments, scanning them for keywords, phrases and URL lists, as well as credit card numbers and other alphanumeric formulae. The precise scope of all analysis undertaken by the service remains under the full control of your in-house service administrator.

• All emails are directed through the MessageLabs platform, hosted in secure data centres worldwide
• Each message is comprehensively scanned to assess its compliance with your acceptable use policy, local rules and specific requirements
• Any email which triggers a rule is subjected to a range of possible actions, such as ‘block/delete' and ‘redirect to administrator'
• All email which doesn't trigger a rule is permitted to pass

• Reports summarizing data collected and actions taken by the service can be generated easily

Advantages of Email Content Control

Protecting your business from the risk of employees sending or sending inappropriate or confidential information requires effective application of state-of-the-art technology, underpinned by unbeatable service levels and customer support. MessageLabs Email Content Control service achieves this goal by providing:

• Unmatched accuracy in stopping specified email content contained in email and attachments, based on multi-layered filtering techniques
• Policy enforcement and legal compliance with industry leading content filtering, allowing you to control what email content people send and receive via email.
• Managed services frees up your IT staff to focus their attention on more strategic initiatives
• 24x7x365 Customer support in an extensive range of languages, worldwide.
• Quick and easy setup with a predictable and affordable total cost of ownership. No ongoing updates and maintenance to manage.